How to Choose the Right IT Company With Ghost

As a small Business, choosing the types of technology to be used in our office can be difficult. Not only are there many types of technology to choose from. But  39 Degress know making the wrong decision on equipment and devices can cause problems in your office.

In fact. A study by Brother Small Business Survey said that ‘63 percent of respondents frequently feel overwhelmed with the number of technology needed to run their business.

At 39 Degress Support Essex. We provide a number of IT services designed with small businesses in mind. Whether it’s specialised cloud-based services or our 24/7 support services. 39 Degress work with businesses to build simple and effective solutions for your IT system.

When choosing from the number of IT companies in Essex. 39 Degress have compiled a list of questions to ask any potential companies.

Does the IT company offer a range of IT support packages that are flexible enough to suit your present needs and cater for your future growth?

With small businesses in mind. 39 Degress have a number of packages that are able to support and maintain your systems. Along with our support services and business continuity report. We provide a number of services to make life easier for businesses. Including setting up cloud-based systems and installing and maintaining hardware.

Will your network be monitored 24/7 and will there be any other IT support services such as out of hours server administration, updates and maintenance?

We promise all our customers that they will have access to our online remote support and collaboration system via our website. If you’re having problems with your IT systems, our remote support portal will allow access to your files and computer in order to sort out the problem without even visiting your offices.

Will you be allocated a dedicated Account Manager as part of your IT support contract? Have you met them and do they seem trustworthy?

How We Can Help

At Ghost, we encourage clients to sit down with us and discuss their needs and requirements from us and their IT systems. Once, our team understand exactly what services and products you will require from us. We will sit down and assign you the correct manager.

For more information about our Business IT support, get in touch with team on 01708 390370.

Holiday Cover This Summer with 39 Degress Services Essex

We’re now officially into the summer months of the year, and for small businesses that means many employees are jetting off to sunny destinations for a week.

While it may be the rest and relaxation your employee needed, for you as their employer, it spells trouble when it comes to covering your phones and IT support.

You shouldn’t let the absence of your staff affect the performance of your company, instead why not have someone cover them while they’re away?

39 Degress provide a Seasonal Holiday Cover package, helping to manage and support your IT delivery through periods of holiday, sickness and any time of additional demand such as summer holidays.

Our team of skilled IT technicians are able to provide you with temporary resources to see you through any skill shortages and annual leave, ensuring your business continuity and peace of mind.

Remotely covering your telephone and computing, you can consider our team as an extension of your in-house IT department rather than just a helping hand.

Here are just some of the benefits our previous clients have found from using our seasonal coverage:

– No need to source and recruit temporary workers.

– No burden on existing employees.

– It is a short and flexible commitment with no long term contract.

– Premium level cover.

– All of the team will be familiar with your business, ensuring faster and smoother handovers.

Are you interested in Ghost’s Business IT Support? We offer a number of services of business IT support including our holiday cover package.

Here at 39 Degress services, we like to think we are a one-stop shop for all aspects of business-to- business IT. We are able to source and supply computers and IT equipment, install them and maintain your equipment to ensure you are making the most out of it.

For more information about our services, call 01708 390370 or email sales@ghostservices.co.uk

Looking After Computer Hardware with 39 Degress Support Essex

When investing in computers for your office space you want to make sure these new machines are well looked after by your employees. We’re all guilty of treating our hardware a little carelessly from time to time but it can be detrimental and costly in the long run.

We’re not asking you to invest a lot in the care of your computers but there are some simple tips you can follow to ensure your system runs at it’s best and serves you well for as long as possible!

To help you with this, 39 Degress Solutions Essex has created a guide to caring for your computers, which you can give to your employees.

Fight Dust

Unfortunately, dust is the enemy of the interior of a PC and can cause heat to build up inside the computer meaning your computer may need to reboot or worse! Keep your work station clean but be careful not to use cloths that are too damp as water can get in the air vents and damage things further. Canned air to spray into your vents can blow out any potential dust just be careful you don’t spin the fans in the process.

 Keep it off the Floor

For your employees, desk space may be limited but try not to put your PC on the floor. Not only will this avoid building up dust within your machine, but keeping the computer off the floor will protect it from feet kicking out plugs, out of control vacuum collisions and guards it from carpet-generated static electricity as well as over heating.

Eat Away from the Keyboard

 While it may be tempting to stay at your desk for lunch and pop on your favourite YouTube video, the odds are that the occasional crumb or splash of drink will have made its way into your keyboard or laptop. These small intrusions into your keyboard can interfere with the function of your keyboard, mouse or even computer so keep them away.

 Turn Your Computer Off

Maybe you have important work you like to keep open on your computer or you’re impatient and want to get out of the door bang on 5pm? However tempting it is to leave your PC on 24/7, just like you, it needs a rest every so often and so you should turn it off each night. It is one of the most draining things to do to your computer and will affect its working lifespan.

At Ghost, we provide IT services in Essex as well as providing the hardware a business would need to have a complete IT setup. With everything from servers, desktops and laptops, we have everything you may need and can help you know how to care for them!

For more information about our hardware, call 01708 390370 or email sales@ghostservices.co.uk