5 Security Tips for Your Business to Implement

Technology has become a convention of everyday life for many. But with an increased use of desktops, laptops and mobile devices, security awareness and implementation is crucial. There is no excuse for leaving the security of your business to chance, just follow these five security tips from the experts here at 39 Degress Services.

1 Implement Strong Passwords

Strong passwords are a quick and easy fix to improve the security of your devices.

To ensure that your password is secure avoid using any personal data like birthdates. Also, steer away from sequences of numbers that are close together. A combination of capital and lower case letters with numbers and symbols will make your password harder to crack.

2 Back-up Your Devices

Backing-up your services weekly onto an external hard drive or the cloud will ensure that your data is stored and cannot be lost. Incremental back-ups each night will provide a security copy that contains the files which have been altered since the last full backup. 39 Degress Services are experts on cloud services so your devices will be in safe hands.

3 Install Anti-Virus

An essential for online security, anti-virus software works as a line of defence against any attempts on attacking your network. You can rely on 39 Degress services to efficiently install and update anti-virus software for your work devices.

4 Put Up a Firewall

Whatever the size of your network, corporate or small, both have the same security issues. A software firewall will block and protect any unauthorized attempts on entering your network. The typical understanding of a firewall is that it works as a complete block, however it is more of a filter that is controlled by an access control list.

5 Inform Employees

Informing employees of the security measures that will be introduced and encouraging safe online habits can work as a further prevention method for any threats on your network. Just ask the experts of 39 Degress for any more information on security tips.

Are you interested in following these tips in the future?

At Ghost Services IT Solutions Essex, we take pride in the services that we provide. We work closely with businesses to provide the highest quality services.

How We Can Help

If you would like more information on how Ghost can help you. Call us on 01279 800039.

39 Degress Support Essex Helping Local Businesses To Kick The New Year Off With a Bang!

As the saying goes; “New year, new you!” and we couldn’t agree more! On the 31st December every year; surrounded by friends and family, our minds run wild with ideas for what we will achieve over the next twelve months. Whether it’s hitting the gym to get fit and healthy or trying to learn French, the New Year is the perfect time to start ticking off some of those goals.

If you’re planning to launch your entrepreneurial adventure in 2018, the team at Ghost Services understand the time, effort and money that goes into starting up a business and we want to help you out!

Providing IT support in Essex, Ghost Services are looking to celebrate 2018 by giving one local entrepreneur or small business a bundle of IT equipment, website design and hosting as well as a bespoke marketing consultation.

Courtesy of Ghost Services, one lucky entrepreneur will get:

● Fully installed VOIP line including (1 year service) – worth £180

● One hardphone – worth £75

● The installation and setup of VOIP and computer – worth £300

● A desktop, monitor, keyboard and mouse – with £605

● Pre-installed anti-virus software – worth £45

● Pre-installed MS Office Software – worth £180

● Design of a website (3 page design) and logo design – worth £500

● Website hosting for a year – worth £180 ● Web address ending in .co.uk – worth £35

● Email Address Hosting for a year – worth £60

● A year’s worth of remote IT support – worth £300

● Design Consultation for website and logo – worth £120

● A free Marketing and PR consultation – worth £50

So how can you win?

It’s a simple application process that requires your company to answer two basic questions; why/how winning this competition could help your business and a little background about your business with contact details.

Our application process will end 22/12/2017 so get your answers in quick! The winner will then be announced in January 2018.

If you want to find out any more about 39 Degress Services Essex, get in touch with our team of experts here: 01708 390370. Or apply to win our ‘New Year, New Business’ Bundle here:

How can start-up businesses in Essex benefit from hosted services?

Whether you are home or in an office, doing business in the cloud is a fast and reliable way of accessing files. And software programmes wherever you are. These services are redefining how small enterprises do their business. So it’s important to stay on top of the latest technologies. To ensure your company is benefiting as much as possible. Here are some of the ways your start-up can benefit from these services.

1. Easier collaboration

First of all, collaboration between employees can be hard when you’re starting out. Particularly if you don’t have an office setup yet or if certain employees work from home. Collaboration is made easy in the cloud. With the ability to save and access numerous files and work from the same document.

Furthermore, it’s also the perfect way for small business employers to track individuals’ progress on tasks. 39 Degress Services have hosted backup available with just one monthly fee and at a fraction of the cost of traditional IT infrastructure.

2. Flexibility

In addition, one of the best aspects of cloud computing is having the ability to access work files and information from any device at any time. In the mobile world we live in, the workplace has come a long way from files being stuck on a single server. This is vital for start-up business owners who will always be on the go and need to access files at any given time. One way of managing this is through Ghost’s Hosted Exchange. Which therefore enables greater freedom and flexibility in managing your communications across multiple devices.

3. Cost-effective

Perhaps the most obvious benefit is that cloud services can provide small businesses with significant savings. Doing business in the cloud and going virtual increases the value of physical server hardware. Meaning small businesses can do more with less. This means lower costs for installation. Even hardware and support costs. Which most of all is invaluable for start-ups with limited budgets.

Therefore if you are an Essex business looking for hosted services, or web hosting  , get in touch with our IT experts today on 01708 390370.

How to Set Up VoIP in Your Home Office with Ghost, Network Support, Essex

With home working becoming increasingly popular, it’s important that you remain in consistent contact with your colleagues and clients. However, we know that making these calls on your personal mobile can be complicated and draining. That’s why Ghost, IT Solutions, Essex recommend installing VoIP in your home office.

What is it?

In our previous blog posts we have gone into extensive detail about what exactly VoIP is and how it can benefit you. Now, we have composed a guide detailing what hardware you’ll need to ensure a successful installation.

What Do You Need?

Broadband Internet Connection This seems like common knowledge. However, if you work for a company that deals with a high volume of calls, you’re going to need to a higher bandwidth.

IP Phones If you want to use VoIP in your home office, you’re going to need an IP phone. The IP stands for Internet Protocol, it converts calls into data packets. These packets then travel the same way as an email or any other type of data. However, with IP phones, you are still able to make and receive calls to both landline and mobile numbers.

VoIP Provider Like any other phone, you’re going to need a provider. Without a VoIP provider, you will only be able to make calls to other extensions who are using the same VoIP line as you. Prices can greatly depend on the provider, so be sure to do your research.

PBX Server Software PBX is the software which is installed onto your server. Essentially, this is the ‘brains’ of your phone network and is what allows you to do everything possible with your phone network.

How We Can Help

A Computer for a PBX Server Of course, you can’t install the server software without owning something to host it. The requirements needed to host the software are actually very low, so don’t spend unnecessary money.

VoIP can be a complicated subject matter, however, with 39 Degress Support Essex, we are able to give you a helping hand. With our remote IT services and team of gifted cyber security experts, we can install and maintain all your technical needs. If you would like more information on our business IT support Essex, please give us a call on 01708 390370.

Protecting Your Computers When Moving Offices with 39 Degress Services Essex

Are you and your employees spilling out of your office space? Or perhaps you fancy a change of scenery? Either way, we can bet you have thousands upon thousands of pounds worth of IT equipment and devices that need moving.

Alongside your many desk chairs and filing cabinets. Your computers, servers and any other bits and bobs for your computers will need proper protection. While not a removal company, 39 Degress Support Essex understand that should any of your IT equipment be damaged in the process of moving. It could negatively affect the running of your business.

That’s why the team at Ghost have put together a checklist for moving your technology from your old office to your brand new one.

Backup All Your Files

We could imagine nothing worse than your computer being knocked about in the process of moving and losing all your important documents. This is exactly why you should keep a copy of all your work on a portable hard drive or even a cloud system. By using a backup device you will have access to all your documents when and wherever you want!

Be sure to also keep any flash drives, instruction manuals and software disks .You never know when you may need them!

Safely Pack Up Your Computer

 To avoid any initial damage or loss of files. Make sure your computer’s power is turned off at the monitor and box (if you have one). Then disconnect it from the power source. Once you have turned off your computer, you will be able to dismantle it. This means unplugging any and all cords going into your computer.

If you’re new to dismantling computers. It may help to label all of the cords with masking tape before you wind them up. Tie them and place them into the storage container. Make sure you keep them in the box you’re packing your computer into to avoid losing important wires!

Keep In A Safe Environment

 You may be moving into your office space but not have time to unpack straight away. If this is the case, keep your computer out of reach from moisture, humidity and dust. Any kind of dust, moisture and humidity could damage your computer’s hard drive. Meaning you could potentially damage the computer and lose any files.

How We Can Help

As one of the best  IT companies in Essex. The team at Ghost Network Support Essex understand both the moving process and the relocation of your computer equipment. As well as keeping your files safe and sound.

If your company is moving office in the near future, why not have Ghost come and ensure your backup systems are effective! Get in touch with us on 01708 390370 for more information.

The Benefits of Remote IT Services with Ghost Business IT Support, Essex.

Whether you’re a small company or a large company. Business IT support plays a crucial role in the smooth running of day to day tasks. Your handy team of cyber security experts carry out all kinds of jobs. Ranging from a minor computer malfunction to a flaw in company-specific software. However, many people are now facing the dilemma. As to whether they should stick with on-site support or switch to remote IT services. 39 Degress Services, Essex have collated a list of benefits having remote support could have on your company.

Quicker Response Time

With remote IT services. Technical support is literally just a phone call away. If you’re working with a qualified IT system management firm, support is provided the second someone answers your call. This significantly cuts response times as you’re not having to wait for a technician to visit your office. Which therefore means that you can get back to doing what you do best in a matter of minutes.

Instant Access to Expertise

If you’re the owner of a small business, IT expertise is not likely to be your forte (unless you’re an IT specialist!). With remote support, you can get in touch with your technician as often as you need. Your team will always be there to monitor your services. Not only that, but as long as your computers are on with granted access, tasks such as upgrades and troubleshooting can be done at any point throughout the day.

Proactive Maintenance

IT service providers are constantly on the lookout for potential problems. The majority of providers offer a 24/7 service. This means that if they see an issue arise, they are able to identify and fix it before it has the chance to affect the running of your business. As briefly aforementioned, with remote support. The chances of you and your business being distracted by IT malfunctions is dramatically reduced.

With remote IT services becoming increasingly popular. Ghost, computer support, Essex are able to offer you all kinds of services from PC installation to network support. Get in touch today to see how we can help on 01279 800039.


How Can Web Hosting Benefit Your Business

IT Support Essex: The term ‘Web Hosting’ is thrown around a lot in any IT department, but what does it actually mean? Essentially, web hosting is the service which allows individuals to post either a web page or website onto the internet. They are then stored or ‘hosted’ on computers called servers. Professional web hosting allows for technical support and increased web security which is simply not available free. But how exactly can professional web security benefit your business?


If you were to choose a large hosting service, despite benefitting from the cheap service in the short term. Your company could actually be in jeopardy in the long term. As the customer,  you are lost in a vast sea of other companies which means no one is really looking after your site, which leads to poor service. Many times, large hosting sites are often a target for hackers as they can extract a lot of information quickly. However, with a dedicated hosting service you are less likely to get hacked and it in turns ends up being a lot more reliable.

Design Roam

A professional web hosting site can give you unrestricted access to how your website looks as well as what supporting technologies you wish to use. This will benefit your business as you don’t need to worry about compromising on certain aspects of your site. You have free reign to create your website, just how you want it.

Personalised Features

With a professional web hosting service you have access to a private domain name. This means that you are able to create personalised emails and email campaigns which contribute to increasing your brand recognition. Potential leads are more likely to use your service if they see that your email address somewhat reflects your company. This will also help maintain your work life balance as you can now introduce clients to your branded email system.

There are just three benefits of professional web hosting to your business. We can offer website hosting, design and domain services for your businesses all over the UK. If you would like more information that our team here at 39 Degress Support Essex offer. Get in touch today.

Go Back to School. Is Your IT Equipment Ready?

IT Support in Essex: That’s right, the six-weeks are almost finally over and before you know it, thousands of children all across the UK will be getting their book bags, ready to learn. But, have you made sure your IT equipment is ready to handle the pressure after a long break? 39 Degress Services, Essex have made a checklist to prevent IT breakdowns at the start of the new school year.

Is Your Network Suited to Handle the Number of Users?

Firstly, a computer network is a set of hardware connected together for the purpose of sharing resources. Most schools have a shared drive that gives teachers and their pupils quick access to worksheets and information. However, how do you know you’re using the right one?

Local Area Network (LAN)- A local area network is a computer network best suited to work at a single site such as a school or office. LAN’s are very useful for sharing resources such as printers and photocopiers as well as document sharing. So if you’re a school, it’s recommended you use this.

Have You Got the Best Security in Place?

With recent events, it’s important more so now than ever to protect your school from hackers and data attacks. Simple precautions can be put in place to protect your equipment, such as:

Anti-Virus and Malware You can’t monitor which sites everyone is on all of the time, but you can install anti-virus and malware to prevent any nasty viruses spreading amongst your network. The level you wish to use this software at can vary greatly- however, for a school. It is highly recommended you choose the highest level of protection to be extra cautious.

Data Recovery If damage occurs to either the internal or external hard drives. You may potentially lose vital information and records. 39 Degress Services fortunately offer a data recovery service, so you can rest assured all of your records are safe with us.

That’s Ghost, IT Support in Essex, top recommendations to check ahead of the new academic year starts. If you would like more information on the services we can provide, don’t hesitate to get in touch.