The Benefits of Remote IT Services with Ghost Business IT Support, Essex.

Whether you’re a small company or a large company. Business IT support plays a crucial role in the smooth running of day to day tasks. Your handy team of cyber security experts carry out all kinds of jobs. Ranging from a minor computer malfunction to a flaw in company-specific software. However, many people are now facing the dilemma. As to whether they should stick with on-site support or switch to remote IT services. 39 Degress Services, Essex have collated a list of benefits having remote support could have on your company.

Quicker Response Time

With remote IT services. Technical support is literally just a phone call away. If you’re working with a qualified IT system management firm, support is provided the second someone answers your call. This significantly cuts response times as you’re not having to wait for a technician to visit your office. Which therefore means that you can get back to doing what you do best in a matter of minutes.

Instant Access to Expertise

If you’re the owner of a small business, IT expertise is not likely to be your forte (unless you’re an IT specialist!). With remote support, you can get in touch with your technician as often as you need. Your team will always be there to monitor your services. Not only that, but as long as your computers are on with granted access, tasks such as upgrades and troubleshooting can be done at any point throughout the day.

Proactive Maintenance

IT service providers are constantly on the lookout for potential problems. The majority of providers offer a 24/7 service. This means that if they see an issue arise, they are able to identify and fix it before it has the chance to affect the running of your business. As briefly aforementioned, with remote support. The chances of you and your business being distracted by IT malfunctions is dramatically reduced.

With remote IT services becoming increasingly popular. Ghost, computer support, Essex are able to offer you all kinds of services from PC installation to network support. Get in touch today to see how we can help on 01279 800039.


Buying Computer Hardware from Ghost Services

Updated computer hardware can be a vital factor in a smooth-running business. Here at Ghost Services we have a range of hardware available, all of which are incredible quality and trusted brands. Below are several reasons as to why you should choose Ghost Services for your hardware needs.

A large variety of hardware – There is no need to travel here, there and everywhere to find the perfect piece of IT equipment. Our website has a wide range of products available for you to choose from and all at the comfort from your own office or home. From laptops to servers we will find the correct hardware for your exact requirements.

Our experience and knowledge – Here at Ghost Services we pride ourselves in our expertise and friendly personal service. We will answer all of your questions, listen to your needs and find the perfect match for you and your business.

All in one – Not only can we source and supply the computers but we can provide your company with complete IT services. We’re able to install, maintain and monitor your hardware, as well as advise and educate you and your staff as to how to receive the best outcomes from your new systems. We can offer your business a whole range of hosted services that can be tailored to your exact requirements.

Streamlined communication – Due to our IT experts being able to cover all aspects of your IT support there would no longer be a dip in communication throughout the installation process, where equipment has been purchased from and who maintains them. We will have the knowledge of all this information and be able to monitor your IT systems thoroughly and with ease.

Here at Ghost Services, we can be your IT department, anytime, anywhere. By purchasing our hardware, you will be able to trust our services and have complete peace of mind that should anything go wrong, we will be on hand to help. For more information visit our website today or call a member of our team on 01708 390370.