Spooky Ghost #Halloween #Doughnut ready to be delivered to our IT Supprt clients in Essex.

Take the first step towards optimising your IT operations by requesting a no-obligation IT services quote today!
If you’re looking for a pro-active and highly professional IT support service with a personal level of customer care then it’s time to contact 39 Degress Services. Request a no-obligation quote for our Fully Managed IT Support today by calling 01279 800039, or provide more information about your IT services requirements below.

Protecting Your IT System

Protecting Your IT System

Back when computer technology was in its infancy, most people believed automation and computerisation would revolutionise the way we work and do business. And it did, but not in the way a lot of us expected. Computers were supposed to be able to take over a lot of the work, and leave us with either increased leisure time or an exponential increase in unemployment, depending on whether you were looking at it as a ‘glass half full’ or a ‘glass half empty’ person. Of course, for the most part this hasn’t been the case- we still have as much to do as before, we just do it more efficiently, and the arrival of computation provided a thriving job market in IT services.

it support services

These days it’s almost impossible for a business to entirely eschew the allure of computer technology, and any business that tried would find severe problems communicating with customers, suppliers and other businesses.

cloud storage for small businesses

Of course, this means that everyone now needs to make sure they have good IT support, whether on- or off-site. But there are certain common sense rules for best practice, which can help you avoid problems yourself before you have to get them involved.

it support essex

There are two pieces of advice in particular which are utterly invaluable – and they apply as much to the home user as the business user. First of all, and this shouldn’t even really need to be said in this day and age – always back everything up. An off-site cloud solution can be the best way to do this, because even if your whole system goes down your data is still safe. Which awful possibility brings us to the second, and perhaps most important – allow for redundancies in your system in order to avoid creating a single point of failure. Something will always go wrong, and it’s vital to make sure the rest of your system can pick up the slack when it does.

For everything else, and even for help with these, there is Ghost. Whether you want a fully-managed IT support service or a pay-as-you-go ad hoc model, we can help with all your IT needs. Cloud storage, security, ensuring compliance with regulation- whatever you need, Ghost can do it for you.

Contact us today to discuss your business IT requirements, and we’ll take the tech strain and let you get back to worrying about your bottom line. Call 01279 800039, or fill in our online contact form.

Why Are Remote IT Services More Efficient Than Onsite Support?

If you’re the owner of a business. You’ll understand how you’re always looking for ways to reduce spending and increase efficiency to make the company the best it possibly can be. One way you can dramatically reduce spending within your business is by switching your IT services from being onsite to remote. The team at Ghost, cyber security experts, have collated a list of benefits of switching to remote IT services.

What are remote IT services?

Remote IT services does pretty much what it says on the tin: fixes, maintains and provides other IT support remotely via the internet. Your technician will use a tool to log into your machine and navigate their way around your system. This means that they are able to get to the direct route to the problem and resolve the issue in a matter of minutes.


There’s no two ways about it, using remote IT services is generally more efficient. The time that would have been spent travelling to the issue is actually spent diagnosing and resolving the problem via the internet.

Cost effective

Remote IT services are inarguably more cost effective than having an onsite support team. Why? Because most of the time with remote support, you only pay when you have an issue. Whereas if you have an onsite team. You have to pay them to be present even if there are no issues.

You are not limited by location

One of the best benefits of remote IT services is that you and your technician are not limited by geographical location. This means you have the opportunity to enquire and find the best value for money.

How can we help?

Here at Ghost, IT support Essex, we are able to recognise that a general remote support system doesn’t suit everyone. That’s why we have not one but three solutions in order to suit your business model:

· Fixed term support: You don’t have to wait for something to go wrong before you can take advantage of our comprehensive and professional IT support services, with our fixed term support contracts.

· Pay as you go: We know things can go wrong from time to time and often at the most inconvenient times. If this happens to you, our friendly team of IT professionals can help you get back on track.

· Networks and devices: Alternatively, get the most out of your IT equiptment from the outset with our end-to-end installation service. Suitable for a single PC or a complete network. We can help deliver the right installation.

How We Can Help

If you would like more information on how Ghost can help you. Call us on 01279 800039.

Keep All Your Passwords Secure with 39 Degress Support Essex

We’re not the first – and we won’t be the last – to emphasize the importance of cyber-safety. And while we can guarantee most of you will agree it’s importance, putting it into practice can be difficult for individuals around the globe.

According to latest reports, nearly 3 out of 4 individuals use duplicate passwords online; many of which have not been changed in five years or more. Unsurprisingly, about 40 percent of those taking part in the survey said they had experience a “security incident” in the past year – involving hacking, having passwords stolen or fraud.

With two out of every five people being hacked, it’s time to do something different i.e. changing your password!

After speaking to our in-house cyber security experts, here are 5 tips for keeping your passwords safe this year:

Avoid using personal information. It may be tempting to use the name of your pet or child as a password, but what if the hacker is someone a little closer to home? Often, a hacker could be someone who knows you – or has found out information from your Facebook. Therefore, using personal information such as names or dates will be their first guess.

Don’t use common passwords. Believe it or not, some of the most popular passwords are “123456”, “qwerty” and of course, “password”. Stay well away from these examples – if not you will have hackers leaping at the chance to get in your computer.

● Stay away from any single words or a pair of words. Hackers use software that can test every word in the dictionary for a short amount of time. Don’t think you can fool them with common substitutions such as a “5” for an “S”, hackers and their software are wise to any tricks.

● Try long passwords. American security research organisation, SANS Institute, recommend passwords that are at least 15 characters long. However, a password with 11 or 12 characters is sufficient for individuals looking to protect their important information.

Change your passwords often. Changing your passwords too regularly can make them difficult to remember but it’s important to change them occasionally. An easy way to keep track of when you changed your passwords last is to update them at the beginning or end of the year – and add this onto your password i.e. GsOgQlLoNqB522018

How We Can Help

At Ghost Services, we can be your IT department, anytime, anywhere. We like to think we are a one-stop shop for all aspects of business-to-business IT. We are able to source and supply computers and IT equipment, install them and maintain your equipment to ensure you are making the most out of it. If you want to more information about our IT support in Essex, get in touch with us on 01708 390370

Last Minute Holiday Cover Over Christmas and New Year with 39 Degress Services Essex

We’re now officially into the Christmas period – and while employees are jumping for joy at the opportunity to have 11 days off. Small business owners have to deal with the loss of staff for an entire week!

As an employer, this often spells out trouble when it comes to covering your phones and IT support. So don’t let the absence of your staff affect the performance of your company over Christmas. Why not have someone cover them while they’re away?

At 39 Degress Support Essex, we provide a Seasonal Holiday Cover package that will manage and support your IT delivery through periods of holiday, sickness and any time of additional demand such as Christmas and New Year.

We have a team of skilled IT technicians who are able to provide you with all the temporary resources you need to see you through any skill shortages and annual leave. This ensures your business continuity and peace of mind throughout this period of holiday.

Our team will also help to remotely cover your telephone and computing so you can consider Ghost’s team as an extension of your in-house IT department rather than just a helping hand.

Here are just some of the benefits our previous clients have found from using our seasonal coverage:

● No need to source and recruit temporary workers.

● No burden on existing employees.

● It is a short and flexible commitment with no long term contract.

● Premium level cover.

● All of the team will be familiar with your business, ensuring faster and smoother handovers.

Are you interested in Ghost’s Business IT Support? We offer a number of services of business IT support including our holiday cover package.

Here at 39 Degress Solutions Essex. We like to think we are a one-stop shop for all aspects of business-to-business IT. We are able to source and supply computers and IT equipment, install them and maintain your equipment to ensure you are making the most out of it.

Therefore, for more information about our services. Call 01708 390370 or email sales@ghostservices.co.uk 

Deck The Halls With Cyber-Security!

Did you know last year Christmas was ruined for thousand of gamers? And why would that be? The self-proclaimed Lizard Squad. A group of hackers. Brought down the networks of both Xbox Live and Sony Playstation – ruining gameplay for 160 million gamers around the world.

Cyber security experts are expecting similar attacks to hit a number of retailers and companies across the globe this year. At 39 Degress Support Essex, we have put together this handy Security guide to prepare you and your business in the event of any hackings this Christmas:

Delete suspicious emails or texts – Unfortunately, most hackings begin with a simple email or even text message. Which contain a link or a document containing malware. If you were to open this document or click on the link, you will allow these extremely dangerous viruses access to your computer. As an IT security expert, we ask that if you don’t trust any of these messages, you delete them instead.

Change all your passwords – It’s the same old story that you’re bound to have heard before, but we’re going to tell you again! To keep your online accounts secure. Your passwords need to be complex and changed regularly. You must also keep all of your passwords secret from everyone. Particularly, if you have very sensitive data.

Go incognito – One of everyone’s biggest fears is using location-based websites and applications and then being tracked! However, most phones and computers will allow you to browse the internet from an incognito mode. While it is not guaranteed to keep you completely safe. It can be another defense for your cybersecurity efforts.

Make sure all your data is secure when online shopping – For those who don’t fancy trekking out into the snow for a shopping trip, online shopping is a lot more ideal. With lots of details being shared over the internet. It’s important to have an effective and thorough encryption system like the Advanced Encryption Standard (AES). At 39 Degress Solutions Essex. We use a military-grade advanced encryption to ensure all your data is kept secure.

How We Can Help

If you’re in any doubt about your cybersecurity – try asking the experts. The team at Ghost are always here to help with your business IT  Security support. If you would like to find out more. Why not get in touch with us on 01708 390370 or email sales@ghostservices.co.uk 

39 Degress Support Essex Helping Local Businesses To Kick The New Year Off With a Bang!

As the saying goes; “New year, new you!” and we couldn’t agree more! On the 31st December every year; surrounded by friends and family, our minds run wild with ideas for what we will achieve over the next twelve months. Whether it’s hitting the gym to get fit and healthy or trying to learn French, the New Year is the perfect time to start ticking off some of those goals.

If you’re planning to launch your entrepreneurial adventure in 2018, the team at Ghost Services understand the time, effort and money that goes into starting up a business and we want to help you out!

Providing IT support in Essex, Ghost Services are looking to celebrate 2018 by giving one local entrepreneur or small business a bundle of IT equipment, website design and hosting as well as a bespoke marketing consultation.

Courtesy of Ghost Services, one lucky entrepreneur will get:

● Fully installed VOIP line including (1 year service) – worth £180

● One hardphone – worth £75

● The installation and setup of VOIP and computer – worth £300

● A desktop, monitor, keyboard and mouse – with £605

● Pre-installed anti-virus software – worth £45

● Pre-installed MS Office Software – worth £180

● Design of a website (3 page design) and logo design – worth £500

● Website hosting for a year – worth £180 ● Web address ending in .co.uk – worth £35

● Email Address Hosting for a year – worth £60

● A year’s worth of remote IT support – worth £300

● Design Consultation for website and logo – worth £120

● A free Marketing and PR consultation – worth £50

So how can you win?

It’s a simple application process that requires your company to answer two basic questions; why/how winning this competition could help your business and a little background about your business with contact details.

Our application process will end 22/12/2017 so get your answers in quick! The winner will then be announced in January 2018.

If you want to find out any more about 39 Degress Services Essex, get in touch with our team of experts here: 01708 390370. Or apply to win our ‘New Year, New Business’ Bundle here:

The Importance of Computer Security with 39 Degress Support Essex

November 30th is Computer Security Day – an important day for those at 39 Degress Support in Essex who want to share the importance of keeping your computers secure.

Unfortunately, these days computers, smartphones and tablets make up an important component of our everyday lives. Not only have they become vital to our everyday living, but they have made communication easier and more efficient. However, these technological advancements have brought about a number of concerns about their security and our privacy.

Started in 1988, Computer Security Day aims to raise awareness of the security risks and our general computer security. So what exactly can you do to protect your computers?

1. Switch Off

Ask yourself, “do I need to be connected to the internet at all times?” For most of you, the answer will be a resounding “yes!” but leaving your internet switched on could be an easy way to tempt hackers. Unfortunately, hackers exploit the “always on” connection option so switching off your router from time to time can put them off.

2. Protect Your Router

As an entry point for hackers, you need to make sure your router is protected by a firewall. A firewall is a piece of software or hardware that only allows “good” data and connections through it.

3. Install Anti-Virus Software

Don’t think about leaving your computer out! As well as a firewall for your router and computer, your computer will need some anti-virus software to prevent dodgy files from attacking and stealing your information. Once you have your antivirus system, be sure to keep it updated regularly to scan for viruses on your computer!

4. Update Your Computer

I know what you’re thinking… “but updating my computer takes too much time!” Well, it may be annoying but you must check your computer for updates to keep up to date with changes to your operating system. Without updating your computer, it may be compromised should you not install the proper updates.

5. Keep Passwords Safe, Random and Hard to Guess

When you sign up for a website, how often do you use the same old password you have been using since you were 15? Well, it’s probably time to start changing it! Unfortunately, you can never been certain how the websites store their data and so if they were to be hacked, your password could be out there. By constantly changing your passwords and using a different password for each site, you minimise the damage hackers could cause.

Still not sure whether your computer is entirely safe? Why not get in touch with 39 Degress Solutions Essex!

As one of the top IT companies in Essex, 39 Degress provide a number of IT services to help your business use your devices more effectively – including VOIP Essex, network support and business IT support. If you would like to find out more information about our IT services in Essex, get in touch with us on 01708 390370. 

Protecting your computers from damage with 39 Degress Support Essex

Moving out of your small office can be an exciting process. Until you think about moving all the expensive IT equipment and devices. Alongside desks, filing cabinets and desk chairs, your computers, servers and even keyboards and mice will need proper protection during the move.

While not a removal company. Ghost Services are providers of IT support in Essex. So we understand the negative affects damaged equipment can have on a business. With this in mind, and using past experience. Our team put together a checklist for moving your technology from your old office to your brand new one.

● Make sure all your files are backed up before moving

There’s nothing worse than your computer being knocked about in the process of moving and losing all your important documents. However, this is exactly what could happen if you forget to keep a backup of all your documents. At 39 Degress Solutions, we recommend to all of our customers that they keep a copy of all your work on a portable hard drive. Or even a cloud system. Not only will you know everything is kept safe, but you will have access to all your documents when and wherever you want. Meaning you can work from home should moving be delayed!

● Pack your computer back into its original box

To avoid any initial damage or loss of files. Make sure your computer’s power is turned off at the monitor and box. Then disconnect it from the power source. Once you have turned off your computer, you will be able to dismantle it. This means unplugging any and all cords going into your computer. If you’re new to dismantling computers, it may help to label all of the cords with masking tape before you wind them up. Tie them and place them into the storage container. Make sure you keep them in the box you’re packing your computer into to avoid losing important wires!

● Store computer safely during the time of the move

You may be moving into your new office space but there may be no time to unpack straight away. If this is the case, keep your computer out of reach from moisture, humidity and dust in this new environment. Any kind of dust, moisture and humidity could damage your computer’s hard drive. Meaning you could potentially damage the computer and lose any files.

As one of the top IT Companies in Essex, we can not only assist you and your business during times of IT struggle. Our team can also help with office IT moves. Assisting in the protection of your computers both physically and internally.

Are you moving offices in the new year? Why not get in touch with our team at 39 Degress Services Essex! Get in touch with our team on 01708 390370 for more information.

Setting Up VoIP in Your New Office in 2018

Are you celebrating the new year by moving to a brand new office? Well, Ghost Services have the perfect technology systems for your brand new office – VoIP Getting you ready for a new year of business.

Unlike old phone systems that can be expensive and difficult to setup. Voice over Internet Protocol (VoIP) technology offers you the chance to make phone calls from their computer using a broadband internet connection.

At 39 Degress Support Essex, our IT experts have listed the benefits of using VoIP , compared to other traditional telephone methods.

● Increased Flexibility and Mobility

Not only does using this system reduce your phone bills. It enables your staff to integrate software programs such as emails and remote conferencing over the internet via telephone.

Increased Mobility 

VoIP users can also bring their adapters with them anywhere they go. Meaning they can hold conversations at venues that have internet connection. This increase in mobility can help individuals who are always on the move. For example those who travel a lot during working hours.

Increased Productivity

Believe it or not, VoIP also increases the productivity of your organisation.  Allowing your employees to multi-task without any interruptions. The systems allow users to attach documents, conduct virtual meetings and share data while video conferencing.

Easy to Install, Use and Troubleshoot

While it may sound complex, VoIP actually requires little technical knowledge. In fact, it’s easy installation process. And the mobility of the system makes the system preferable over traditional telephones. For example, there is no longer the need for separate cabling. Unlike with traditional methods. This scalability makes it easy to add new components to the VoIP system without any hassle.

If you’re still not sure of the benefits of using a VoIP system, why not contact 39 Degress Support in Essex?

39 Degress Support in Essex provide a number of IT services to help your business use your devices more effectively.  If you would like to find out more information about the web hosting Essex, cloud services and remote monitoring. Get in touch with us on 01708 390370.