How 39 Degress Solutions Essex Can Support Your Local Business?

Whether you are home or office based. Most of your working life will be spent using or interacting with Internet based programmes and devices. Often when working with computers, a number of problems will crop up – whether it’s slow internet or a frozen screen!

If you’re someone who struggles to get to grips with the latest programmes and devices, 39 Degress Support Essex are here to help you get your head around it. Here are some of the ways your business could benefit from using Ghost’s Network business IT support Essex:

VoIP Essex

Unlike traditional phone systems that are expensive and difficult to setup, Voice over Internet Protocol (VoIP) technology offers you the chance to make phone calls from their computer using a broadband internet connection. While it may seem excessive, it allows flexibility to your employees – meaning they can hold conversations with clients and look at their emails etc. It’s also extremely easy to install, use and troubleshoot, which means it can be used by anyone!

Network Support

At Ghost, we offer a completely unique service, offering IT remote support for businesses. We believe this helps to minimise the impact of any computer problems on your business. You can choose from a number of packages including; Fixed Term support and Pay As You Go support, to get instant help when things go wrong.

● Web Hosting

Web hosting is a service which allows individuals to post either a web page or website onto the internet. These websites are then stored or ‘hosted’ on computers called servers. At 39 Degress, our professional web hosting allows your business to setup and start running a website as well as providing technical support and increased web security.

● Purchasing Hardware

We not only provide a number of IT support services, but 39 Degress Services Essex have computer hardware for you to purchase. This includes; computer servers, desktops and laptops.

These are just some of the services we can offer to businesses in Essex. If you would like to find out more information about any of our specific IT services, get in touch with our team on 01708 390370.

The Importance of Computer Security with 39 Degress Support Essex

November 30th is Computer Security Day – an important day for those at 39 Degress Support in Essex who want to share the importance of keeping your computers secure.

Unfortunately, these days computers, smartphones and tablets make up an important component of our everyday lives. Not only have they become vital to our everyday living, but they have made communication easier and more efficient. However, these technological advancements have brought about a number of concerns about their security and our privacy.

Started in 1988, Computer Security Day aims to raise awareness of the security risks and our general computer security. So what exactly can you do to protect your computers?

1. Switch Off

Ask yourself, “do I need to be connected to the internet at all times?” For most of you, the answer will be a resounding “yes!” but leaving your internet switched on could be an easy way to tempt hackers. Unfortunately, hackers exploit the “always on” connection option so switching off your router from time to time can put them off.

2. Protect Your Router

As an entry point for hackers, you need to make sure your router is protected by a firewall. A firewall is a piece of software or hardware that only allows “good” data and connections through it.

3. Install Anti-Virus Software

Don’t think about leaving your computer out! As well as a firewall for your router and computer, your computer will need some anti-virus software to prevent dodgy files from attacking and stealing your information. Once you have your antivirus system, be sure to keep it updated regularly to scan for viruses on your computer!

4. Update Your Computer

I know what you’re thinking… “but updating my computer takes too much time!” Well, it may be annoying but you must check your computer for updates to keep up to date with changes to your operating system. Without updating your computer, it may be compromised should you not install the proper updates.

5. Keep Passwords Safe, Random and Hard to Guess

When you sign up for a website, how often do you use the same old password you have been using since you were 15? Well, it’s probably time to start changing it! Unfortunately, you can never been certain how the websites store their data and so if they were to be hacked, your password could be out there. By constantly changing your passwords and using a different password for each site, you minimise the damage hackers could cause.

Still not sure whether your computer is entirely safe? Why not get in touch with 39 Degress Solutions Essex!

As one of the top IT companies in Essex, 39 Degress provide a number of IT services to help your business use your devices more effectively – including VOIP Essex, network support and business IT support. If you would like to find out more information about our IT services in Essex, get in touch with us on 01708 390370. 

How to Set Up VoIP in Your Home Office with Ghost, Network Support, Essex

With home working becoming increasingly popular, it’s important that you remain in consistent contact with your colleagues and clients. However, we know that making these calls on your personal mobile can be complicated and draining. That’s why Ghost, IT Solutions, Essex recommend installing VoIP in your home office.

What is it?

In our previous blog posts we have gone into extensive detail about what exactly VoIP is and how it can benefit you. Now, we have composed a guide detailing what hardware you’ll need to ensure a successful installation.

What Do You Need?

Broadband Internet Connection This seems like common knowledge. However, if you work for a company that deals with a high volume of calls, you’re going to need to a higher bandwidth.

IP Phones If you want to use VoIP in your home office, you’re going to need an IP phone. The IP stands for Internet Protocol, it converts calls into data packets. These packets then travel the same way as an email or any other type of data. However, with IP phones, you are still able to make and receive calls to both landline and mobile numbers.

VoIP Provider Like any other phone, you’re going to need a provider. Without a VoIP provider, you will only be able to make calls to other extensions who are using the same VoIP line as you. Prices can greatly depend on the provider, so be sure to do your research.

PBX Server Software PBX is the software which is installed onto your server. Essentially, this is the ‘brains’ of your phone network and is what allows you to do everything possible with your phone network.

How We Can Help

A Computer for a PBX Server Of course, you can’t install the server software without owning something to host it. The requirements needed to host the software are actually very low, so don’t spend unnecessary money.

VoIP can be a complicated subject matter, however, with 39 Degress Support Essex, we are able to give you a helping hand. With our remote IT services and team of gifted cyber security experts, we can install and maintain all your technical needs. If you would like more information on our business IT support Essex, please give us a call on 01708 390370.

Protecting Your Computers When Moving Offices with 39 Degress Services Essex

Are you and your employees spilling out of your office space? Or perhaps you fancy a change of scenery? Either way, we can bet you have thousands upon thousands of pounds worth of IT equipment and devices that need moving.

Alongside your many desk chairs and filing cabinets. Your computers, servers and any other bits and bobs for your computers will need proper protection. While not a removal company, 39 Degress Support Essex understand that should any of your IT equipment be damaged in the process of moving. It could negatively affect the running of your business.

That’s why the team at Ghost have put together a checklist for moving your technology from your old office to your brand new one.

Backup All Your Files

We could imagine nothing worse than your computer being knocked about in the process of moving and losing all your important documents. This is exactly why you should keep a copy of all your work on a portable hard drive or even a cloud system. By using a backup device you will have access to all your documents when and wherever you want!

Be sure to also keep any flash drives, instruction manuals and software disks .You never know when you may need them!

Safely Pack Up Your Computer

 To avoid any initial damage or loss of files. Make sure your computer’s power is turned off at the monitor and box (if you have one). Then disconnect it from the power source. Once you have turned off your computer, you will be able to dismantle it. This means unplugging any and all cords going into your computer.

If you’re new to dismantling computers. It may help to label all of the cords with masking tape before you wind them up. Tie them and place them into the storage container. Make sure you keep them in the box you’re packing your computer into to avoid losing important wires!

Keep In A Safe Environment

 You may be moving into your office space but not have time to unpack straight away. If this is the case, keep your computer out of reach from moisture, humidity and dust. Any kind of dust, moisture and humidity could damage your computer’s hard drive. Meaning you could potentially damage the computer and lose any files.

How We Can Help

As one of the best  IT companies in Essex. The team at Ghost Network Support Essex understand both the moving process and the relocation of your computer equipment. As well as keeping your files safe and sound.

If your company is moving office in the near future, why not have Ghost come and ensure your backup systems are effective! Get in touch with us on 01708 390370 for more information.