London teams often work across offices, homes, client sites and shared workspaces. Our service is designed around that reality: remote support handles the majority of day-to-day issues quickly, while device management and Microsoft 365 administration help keep users working consistently wherever they are based.
Support for office, hybrid and distributed London teams
We support businesses with staff working across Greater London and beyond. A managed helpdesk gives every supported user one route for technical issues instead of relying on whoever happens to be available internally.
Microsoft 365 and device management together
User accounts, Microsoft 365 Business Premium and Windows laptops are managed as one service. This is useful when employees move between office and home working or when a business regularly onboards new staff.
Onsite assistance with Gold support
Gold customers can use onsite support where a problem cannot reasonably be resolved remotely. Visits are arranged subject to the service terms, location and practical scheduling across London.
Laptop rental for London projects and new starters
Business laptop rental can be added on 3, 6, 12 or 24 month terms. This can suit project teams, contractors, new starters and businesses that prefer to use a predictable monthly price rather than make a large upfront hardware purchase.
Frequently asked questions
Do you provide onsite IT support in London?
Yes. Gold support includes onsite assistance, subject to the service terms and practical scheduling for the customer location.
Can you support London staff working from home?
Yes. Remote support, Microsoft 365 management and managed Windows devices are designed to support office, home and hybrid working.
Can you supply laptops to London businesses?
Yes. Business laptop rental can be combined with Silver or Gold managed IT support on 3, 6, 12 or 24 month plans.
What are your standard support hours?
Standard support hours are Monday to Friday, 08:00–17:00, excluding bank holidays unless otherwise agreed.