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5-minute self-assessment

How healthy is your current IT support?

This is not a security audit and it is not a pass/fail test. It is a structured way to identify the support, ownership and lifecycle questions worth asking next.

Eight questions

Choose the answer closest to reality today.

“Not sure” is a useful answer. It usually means ownership or visibility needs clarifying.

1User supportDo employees know exactly how to get IT help, and do they normally use that route rather than working around problems?
2OwnershipWhen an issue involves another supplier, does your IT provider stay involved until there is a clear next action?
3JoinersAre new starters normally ready with the right account, licence, device and access on or before day one?
4LeaversIs there a repeatable process for removing access and recovering company equipment when somebody leaves?
5Microsoft 365Are Microsoft 365 admin roles, MFA, licences and user access actively managed rather than left to grow organically?
6DevicesDo supported laptops follow a known standard for Windows, security, management and replacement?
7RecoveryCan somebody explain what is backed up, how a restore is requested and which business systems would be recovered first?
8ImprovementDoes your current IT relationship identify recurring issues, ageing equipment and upcoming improvements before they become urgent?
Optional human review

Want us to look at the result with you?

You can see the score without sharing any contact details. If you want a second opinion, send the result to 39Degrees and tell us which issue matters most.

Or skip the form and request a 30-minute IT review →